Service Description

Start with a free 30-minute consultation with our Administrative Liaison & Dental Specialist. This initial meeting is for **new clients only** and is designed to learn more about your practice, answer initial questions, discuss your billing needs, and help determine which DCB service plan may be the best fit for your office. During this meeting, we will discuss: * Your practice and current billing needs * Current AR and outstanding claims * Billing and administrative challenges * The DCB service plans and what is included with each * The level of support your office may need * Any questions you have about working with DCB * Additional services or add-ons that may be beneficial Your information and questions will be documented so our Dental Billing Specialist can review them before the next meeting. This allows us to prepare specifically for your office and provide more direct answers when you meet with our VA. What Happens After the First Meeting? Following your initial consultation, our Administrative Liaison/VA will coordinate a second meeting between you and the Dental Billing Specialist based on your availability and DCB's schedule. The second meeting is where we can discuss your specific billing needs in greater detail, answer any remaining questions, review the recommended service plan, and discuss potential next steps. **The two-meeting process is part of the DCB new-client process and is designed to make sure your practice receives the appropriate level of support from the start.** **Please note:** This consultation process is for **new clients only**. Existing DCB clients will continue using the established DCB communication process through the shared Office Request/communication document. Once your consultation is booked, our Administrative Liaison will be your primary point of contact for scheduling and initial communication.